Customized Call Routing specific to your Business

Our Contact Center Solutions help businesses meet and exceeds the service level expectations of their customers, while driving employee productivity and controlling operational costs. Whether you have a large contact center with multiple sites, or are simply looking for a more efficient way of sharing calls amongst a team, we have the solutions you need to manage and grow your business. Our PBX can accommodate any kind of call flow that your business requires.

Why Choose us

No Hassle Fully Managed Services

Our services are fully managed end to end. We don’t outsource the project in any way and take care of them in-house using our own expertise.

Perfect On-boarding & Deployment

Our services are easy on terms and sign-up is a streamed-lined process. Our dedicated team works on the project with full focus on as-required deployment.

Affordable & Transparent Pricing

Our pricing is easy on pocket with no long term commitments. The transparent pricing structure comes with no hidden costs at all.

Decades of Professional Expertise

Our Team Members are carefully picked from a pool of expert Asterisk Engineers with long term industry experience with VICIdial as a product.

Readily Available Support 24x7

Our Support is Available via Live Chat, Skype & Email. We are readily available to assist you for anything from a simple question or for disaster recovery.

Increase contact ratio of your call center by 10 times, Our predictive dialer solutions are Effective for any lead generation process.

Greet your callers with a welcome audio or build a complex IVR system. This Phone system will always work on cloud on your behalf

Advertise your products to millions out there via recorded message, Connect with interested prospects realtime and close deals

We build Fully Customized complex call queues to meet your business demands. However complex your call routes are, we implement them

Tutorials on VICIdial

  • How to copy a user in VICIdial with same permissions

    This detailed tutorial will explain you the steps involved to copy a user. In cases when you want to create multiple agents, it might not be good idea to create every agent and configuring their agent user options every time. What you can do is create an agent with the required permissions and copy them

    July 5, 2018
  • Repair and optimise Database Tables in VICIdial and Goautodial

    It is an ideal practice to repair and optimize your vicidial database every 15 days or so. However, if you get any database crashes, these will be the issues to identify this crash. Session has been disabled Autodial calls not landing to the agents Realtime report not updating properly Agent Error / MySQL could not connect

    July 12, 2017
  • Extended Guide to Install VICIdial on Virtual Machine (Virtual Box)

    In this tutorial, I will show you the extended steps to install VICIdial on Virtual Box. I am testing on a 64 bit PC with Windows 10. Any other Windows operating system will do if you are able to run Virtual Box on it. I am using the latest version (v5.1.22) of Virtual Box and the

    May 10, 2017
  • Configure Dinstar GSM Gateway with Asterisk, VICIdial, Goautodial & FreePBX

    This tutorial explains steps to install and configure Dinstar GSM Gateway in VICIdial, Goautodial, FreePBX and other Asterisk based PBX servers. About Dinstar GSM Gateway: The DINSTAR GSM/CDMA gateway enables providers to directly originate/terminate calls from/to local GSM networks. It is a cost-effective SIP/GSM gateway for SOHO, SMEs and system integrators, and also opens up

    April 28, 2017
  • Steps to Check Disk storage in VICIdial and Goautodial

    It is a good idea to check disk storage in your VICIdial and Goautodial periodically. In case of low storage left, you can have database crashes and several other problems. First you need to login to you SSH and then use these commands to check disk storage in VICIdial. 1. Check File System Disk Space

    July 12, 2017
  • Steps to delete an user from VICIdial web admin

    Over the period of time, you would have created a lot of users in your VICIdial admin. Sometimes, it becomes necessary to delete an user because of any reason. This tutorial covers the steps involved to delete an user from VICIdial web admin. Follow these steps. Step 1: Login to your VICIdial web admin. Click

    July 5, 2018
  • Set Random Caller ID in VICIdial and GoAutodial

    This tutorial explains step by step methods to set random caller IDs on VICidial and GoAutodial. This tutorial is relevant to people using multiple Caller IDs for marketing or re-marketing purposes. Sometimes, the DID provider tends to block a specific DID as it is used to cold call higher number of random numbers due to

    July 9, 2017
  • Steps to Reinstall or Upgrade Dahdi Driver to latest Version

    Following tutorial explains the steps to install, reinstall or upgrade Dahdi driver to Latest Version. Step 1: Uninstall the old dahdi drivers ssh the server via putty First check the dahdi modules installed by running below command lsmod | grep dahdi you will get the below output Now uninstall all the modules which shown in

    April 28, 2017

Fully Managed VICIdial SSD Hosting Starting at $35 a Month..

Request a Call Back

Would you like to speak with me over the phone? Just submit your details and I’ll be in touch shortly. You can directly call or send an email if you would prefer.

I am interested in:

[wpgdprc "By using this form you agree with the storage and handling of your data by this website."]

Cart Item Removed. Undo
  • No products in the cart.