Customized Call Routing specific to your Business

Our Contact Center Solutions help businesses meet and exceeds the service level expectations of their customers, while driving employee productivity and controlling operational costs. Whether you have a large contact center with multiple sites, or are simply looking for a more efficient way of sharing calls amongst a team, we have the solutions you need to manage and grow your business. Our PBX can accommodate any kind of call flow that your business requires.

Why Choose us

No Hassle Fully Managed Services

Our services are fully managed end to end. We don’t outsource the project in any way and take care of them in-house using our own expertise.

Perfect On-boarding & Deployment

Our services are easy on terms and sign-up is a streamed-lined process. Our dedicated team works on the project with full focus on as-required deployment.

Affordable & Transparent Pricing

Our pricing is easy on pocket with no long term commitments. The transparent pricing structure comes with no hidden costs at all.

Decades of Professional Expertise

Our Team Members are carefully picked from a pool of expert Asterisk Engineers with long term industry experience with VICIdial as a product.

Readily Available Support 24x7

Our Support is Available via Live Chat, Skype & Email. We are readily available to assist you for anything from a simple question or for disaster recovery.

Increase contact ratio of your call center by 10 times, Our predictive dialer solutions are Effective for any lead generation process.

Greet your callers with a welcome audio or build a complex IVR system. This Phone system will always work on cloud on your behalf

Advertise your products to millions out there via recorded message, Connect with interested prospects realtime and close deals

We build Fully Customized complex call queues to meet your business demands. However complex your call routes are, we implement them

Tutorials on VICIdial

  • Transfer or Delete Call recordings from VICIdial and Goautodial

    In this tutorial, I will explain you the steps to manage and delete your voice recordings in VICIdial and Goautodial server. You must check your server disk storage at random times and when they are full, you will need to transfer or delete the recordings for the proper functioning of VICIdial or Goautodial server. Click

    July 15, 2017
  • Set Random Caller ID in VICIdial and GoAutodial

    This tutorial explains step by step methods to set random caller IDs on VICidial and GoAutodial. This tutorial is relevant to people using multiple Caller IDs for marketing or re-marketing purposes. Sometimes, the DID provider tends to block a specific DID as it is used to cold call higher number of random numbers due to

    July 9, 2017
  • How to copy a user in VICIdial with same permissions

    This detailed tutorial will explain you the steps involved to copy a user. In cases when you want to create multiple agents, it might not be good idea to create every agent and configuring their agent user options every time. What you can do is create an agent with the required permissions and copy them

    July 5, 2018
  • Repair and optimise Database Tables in VICIdial and Goautodial

    It is an ideal practice to repair and optimize your vicidial database every 15 days or so. However, if you get any database crashes, these will be the issues to identify this crash. Session has been disabled Autodial calls not landing to the agents Realtime report not updating properly Agent Error / MySQL could not connect

    July 12, 2017
  • Things to do and create permissions for an admin user after a clean VICIdial Installation

    Assuming you just finished up installing VICIdial, you should have an IP address on which you installed it. The next steps will provide a detailed guide on the very first steps you need to do to finish the initial setup. This will include following events. Changing admin password Creating default Phone registration password Creating default

    July 4, 2018
  • What is VICidial Predictive Dialer

    What is VICIdial: VICIdial is an Open Source project which is also a full fledged software to run any kind of Telephony Campaigns for marketing or general communications. It has disrupted the Telecom Hardware Industries as the same functionalities can be attained from a cheap hardware and a free software. What is VICidial (Technical Answer):

    May 8, 2017
  • How to login as an agent in an inbound campaign in VICIdial and answer calls

    This tutorial provides step by step methods to login as an agent in an Inbound campaign and manage the incoming calls in VICIdial. In an actual campaign scenario, an agent needs to be fully trained to access their agent UI. They need to have complete information on different parts of their agent UI to get

    July 8, 2017
  • Download Free VICIdial Manual for Agents and Manager

    In this article, I will explain where and how to download Free VICidial Manual for Managers and Agents. VICIDIAL is a software suite that is designed to interact with the Asterisk Open-Source PBX Phone system to act as a complete inbound/outbound contact center suite with inbound email support as well. The agent interface is an

    May 7, 2017

Fully Managed VICIdial SSD Hosting Starting at $35 a Month..

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