Customized Call Routing specific to your Business

Our Contact Center Solutions help businesses meet and exceeds the service level expectations of their customers, while driving employee productivity and controlling operational costs. Whether you have a large contact center with multiple sites, or are simply looking for a more efficient way of sharing calls amongst a team, we have the solutions you need to manage and grow your business. Our PBX can accommodate any kind of call flow that your business requires.

Why Choose us

No Hassle Fully Managed Services

Our services are fully managed end to end. We don’t outsource the project in any way and take care of them in-house using our own expertise.

Perfect On-boarding & Deployment

Our services are easy on terms and sign-up is a streamed-lined process. Our dedicated team works on the project with full focus on as-required deployment.

Affordable & Transparent Pricing

Our pricing is easy on pocket with no long term commitments. The transparent pricing structure comes with no hidden costs at all.

Decades of Professional Expertise

Our Team Members are carefully picked from a pool of expert Asterisk Engineers with long term industry experience with VICIdial as a product.

Readily Available Support 24x7

Our Support is Available via Live Chat, Skype & Email. We are readily available to assist you for anything from a simple question or for disaster recovery.

Increase contact ratio of your call center by 10 times, Our predictive dialer solutions are Effective for any lead generation process.

Greet your callers with a welcome audio or build a complex IVR system. This Phone system will always work on cloud on your behalf

Advertise your products to millions out there via recorded message, Connect with interested prospects realtime and close deals

We build Fully Customized complex call queues to meet your business demands. However complex your call routes are, we implement them

Tutorials on VICIdial

  • Transfer or Delete Call recordings from VICIdial and Goautodial

    In this tutorial, I will explain you the steps to manage and delete your voice recordings in VICIdial and Goautodial server. You must check your server disk storage at random times and when they are full, you will need to transfer or delete the recordings for the proper functioning of VICIdial or Goautodial server. Click

    July 15, 2017
  • Extended Guide to Install VICIdial on Virtual Machine (Virtual Box)

    In this tutorial, I will show you the extended steps to install VICIdial on Virtual Box. I am testing on a 64 bit PC with Windows 10. Any other Windows operating system will do if you are able to run Virtual Box on it. I am using the latest version (v5.1.22) of Virtual Box and the

    May 10, 2017
  • Fix No Live Call issue in VICIdial and Goautodial

    “No Live call issue” is a situation where the VICIdial server does not seem to dial any outbound number even when the agents are logged in. It might get frustrating for newbies out there. There are a couple of reasons for no live call issue and I will be explaining the possible causes and solution

    July 12, 2017
  • Configure Outgoing Mail Server for Google Apps in Vtiger CRM 7

    This article provides you step by step method to successfully configure outgoing mail server for Google Apps in your Vtiger 7. The general error you will find while adding an outgoing Email Server” is “mail could not be sent to the admin user. please check the admin emailid/server settings”. This error could be a pain

    June 27, 2017
  • Download Free VICIdial Manual for Agents and Manager

    In this article, I will explain where and how to download Free VICidial Manual for Managers and Agents. VICIDIAL is a software suite that is designed to interact with the Asterisk Open-Source PBX Phone system to act as a complete inbound/outbound contact center suite with inbound email support as well. The agent interface is an

    May 7, 2017
  • Different Types of Call Center Dialers

    This article gives a glimpse of what a Call Center Dialer is and why it is used in Call Centers, an introduction to various types of Dialers : Manual Dialing, Preview Dialing, Predictive Dialing, Power Dialling and Progressive Dialing including the advantages and dis-advantages of each type. What is a Dialer? Dialer is an application

    April 28, 2017
  • Configure Dinstar GSM Gateway with Asterisk, VICIdial, Goautodial & FreePBX

    This tutorial explains steps to install and configure Dinstar GSM Gateway in VICIdial, Goautodial, FreePBX and other Asterisk based PBX servers. About Dinstar GSM Gateway: The DINSTAR GSM/CDMA gateway enables providers to directly originate/terminate calls from/to local GSM networks. It is a cost-effective SIP/GSM gateway for SOHO, SMEs and system integrators, and also opens up

    April 28, 2017
  • Monitor your VICIdial Server with ViciNOC

    What is ViciNOC? ViciNOC is a stand-alone companion piece designed to compliment the popular ViciDial Open Source Call Center. The core objective of ViciNOC is to give IT staff the tools they need to properly and proactively manage their ViciDial server and network environment. The software used and its implementation is a best of breed

    May 2, 2017

Fully Managed VICIdial SSD Hosting Starting at $35 a Month..

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