Our Cloud Telephony provides a host of services to your business giving the opportunity to automate your telephone applications like the IVR and make it accessible through the cloud. With the amount of independence and ease of accessibility offered by cloud, your telephony system becomes smarter and more intelligent. Our Phone system can accommodate IVRs, Call Broadcasting, complex call queues and loads of other functionalities. Our solutions are based on open source softwares to reduce upfront and ongoing costs.
Why Choose us
No Hassle Fully Managed Services
Our services are fully managed end to end. We don’t outsource the project in any way and take care of them in-house using our own expertise.
Decades of Professional Expertise
Our Team Members are carefully picked from a pool of expert Asterisk Engineers with long term industry experience with VICIdial as a product.
Affordable & Transparent Pricing
Our pricing is easy on pocket with no long term commitments. The transparent pricing structure comes with no hidden costs at all.
Perfect On-boarding & Deployment
Our services are easy on terms and sign-up is a streamed-lined process. Our dedicated team works on the project with full focus on as-required deployment.
Readily Available Support 24x7
Our Support is Available via Live Chat, Skype & Email. We are readily available to assist you for anything from a simple question or for disaster recovery.
Free & updated online Resources
We maintain and update VICIdial tutorials as free resources to learn more about this wonderful product. This is open to anyone for learning related stuffs.
Tutorials on VICIdial
It is an ideal practice to repair and optimize your vicidial database every 15 days or so. However, if you get any database crashes, these will be the issues to identify this crash. Session has been disabled Autodial calls not landing to the agents Realtime report not updating properly Agent Error / MySQL could not connectJuly 12, 2017
This tutorial explains the steps required to send all incoming calls to a DID on a cell phone (Point DID to a cell phone) number for VICIdial and Goautodial. For this tutorial, I will presume that you have successfully added a DID on VICIdial and calls to this DID is hitting the VICIdial server. IJuly 13, 2017
This tutorial explains steps to install and configure Dinstar GSM Gateway in VICIdial, Goautodial, FreePBX and other Asterisk based PBX servers. About Dinstar GSM Gateway: The DINSTAR GSM/CDMA gateway enables providers to directly originate/terminate calls from/to local GSM networks. It is a cost-effective SIP/GSM gateway for SOHO, SMEs and system integrators, and also opens upApril 28, 2017
This article provides you step by step method to successfully configure outgoing mail server for Google Apps in your Vtiger 7. The general error you will find while adding an outgoing Email Server” is “mail could not be sent to the admin user. please check the admin emailid/server settings”. This error could be a painJune 27, 2017
This tutorial provides the information on where to download GOautodial 3.3 Predictive Dialer Installable ISO. GOautodial is an open source web based call center system based on CentOS. It automatically installs the GOautodial applications (GOadmin, GOreports and GOagent), Vicidial, Mysql, PHP, Asterisk, Limesurvey and other open source software to have a fully functional call centerMay 2, 2017
This tutorials explains different tools and steps to access your VICIdial server via SSH. There are several windows utilities out there that allows you to access your VICidial server via SSH. Here, I will explain the three best utilities (in random order) to access VICidial server via SSH. (1) Putty: PuTTY is an SSH and telnet client,May 10, 2017
This tutorial explains steps to Install and Configure Synway GSM Gateway SMG4008 with VICIdial, Goautodial & Asterisk. About Synway GSM Gateway : Synway SMG4000 series GSM/CDMA VoIP Gateway is a multi-functional product used to efficiently realize the smooth transition between mobile and VoIP network With push-pull SIM card sockets for easily installing the SIM cards, itApril 28, 2017
The Following tutorial will help you in configuring the Allo 3rd gen upgradeable PRI card in VICIdial, Goautodial and other Asterisk based PBX. Steps: 1. Uninstalling the existing Dahdi driver 2. Allo card Licensing 3. Installing the Allo patched Dahdi driver 4. configuring the Card 5. dialplan Step 1: Removing the existing Dahdi driver Follow thisApril 28, 2017
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