Our Cloud Telephony provides a host of services to your business giving the opportunity to automate your telephone applications like the IVR and make it accessible through the cloud. With the amount of independence and ease of accessibility offered by cloud, your telephony system becomes smarter and more intelligent. Our Phone system can accommodate IVRs, Call Broadcasting, complex call queues and loads of other functionalities. Our solutions are based on open source softwares to reduce upfront and ongoing costs.
Why Choose us
No Hassle Fully Managed Services
Our services are fully managed end to end. We don’t outsource the project in any way and take care of them in-house using our own expertise.
Decades of Professional Expertise
Our Team Members are carefully picked from a pool of expert Asterisk Engineers with long term industry experience with VICIdial as a product.
Affordable & Transparent Pricing
Our pricing is easy on pocket with no long term commitments. The transparent pricing structure comes with no hidden costs at all.
Perfect On-boarding & Deployment
Our services are easy on terms and sign-up is a streamed-lined process. Our dedicated team works on the project with full focus on as-required deployment.
Readily Available Support 24x7
Our Support is Available via Live Chat, Skype & Email. We are readily available to assist you for anything from a simple question or for disaster recovery.
Free & updated online Resources
We maintain and update VICIdial tutorials as free resources to learn more about this wonderful product. This is open to anyone for learning related stuffs.
Tutorials on VICIdial
In this article, I will explain where and how to download Free VICidial Manual for Managers and Agents. VICIDIAL is a software suite that is designed to interact with the Asterisk Open-Source PBX Phone system to act as a complete inbound/outbound contact center suite with inbound email support as well. The agent interface is anMay 7, 2017
In this tutorial, I will show you the extended steps to install VICIdial on Virtual Box. I am testing on a 64 bit PC with Windows 10. Any other Windows operating system will do if you are able to run Virtual Box on it. I am using the latest version (v5.1.22) of Virtual Box and theMay 10, 2017
It is a good idea to check disk storage in your VICIdial and Goautodial periodically. In case of low storage left, you can have database crashes and several other problems. First you need to login to you SSH and then use these commands to check disk storage in VICIdial. 1. Check File System Disk SpaceJuly 12, 2017
“No Live call issue” is a situation where the VICIdial server does not seem to dial any outbound number even when the agents are logged in. It might get frustrating for newbies out there. There are a couple of reasons for no live call issue and I will be explaining the possible causes and solutionJuly 12, 2017
In this tutorial, I will explain you the steps to manage and delete your voice recordings in VICIdial and Goautodial server. You must check your server disk storage at random times and when they are full, you will need to transfer or delete the recordings for the proper functioning of VICIdial or Goautodial server. ClickJuly 15, 2017
It is an ideal practice to repair and optimize your vicidial database every 15 days or so. However, if you get any database crashes, these will be the issues to identify this crash. Session has been disabled Autodial calls not landing to the agents Realtime report not updating properly Agent Error / MySQL could not connectJuly 12, 2017
This tutorial provides step by step methods to login as an agent in an Inbound campaign and manage the incoming calls in VICIdial. In an actual campaign scenario, an agent needs to be fully trained to access their agent UI. They need to have complete information on different parts of their agent UI to getJuly 8, 2017
This tutorial provides the information on where to download VICIdial Predictive Dialer ISO and Installation Instructions PDF. VICIDIAL is a software suite that is designed to interact with the Asterisk Open-Source PBX Phone system to act as a complete inbound/outbound contact center suite with inbound email support as well. There are currently over 4,000 installationsMay 2, 2017
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