Fully Managed VICIdial SSD Hosting Starting at $35 a Month..

Fully Managed PBX

We offer fully managed VICIdial based contact center deployment for your business fully configured for your specific business call-flows & queues.

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VICIdial SSD Hosting

We offer SSD hosting with pre-installed VICIdial. Backed up with world-class infrastructure, our servers are managed by VICidial professionals.

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24x7 Priority Support

We offer priority support for your VICIdial instance whenever you need it. Our tech guys here will resolve the issues real-time & get your calls ringing.

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Our Cloud Telephony provides a host of services to your business giving the opportunity to automate your telephone applications like the IVR and make it accessible through the cloud. With the amount of independence and ease of accessibility offered by cloud, your telephony system becomes smarter and more intelligent. Our Phone system can accommodate IVRs, Call Broadcasting, complex call queues and loads of other functionalities. Our solutions are based on open source softwares to reduce upfront and ongoing costs.

Why Choose us

No Hassle Fully Managed Services

Our services are fully managed end to end. We don’t outsource the project in any way and take care of them in-house using our own expertise.

Decades of Professional Expertise

Our Team Members are carefully picked from a pool of expert Asterisk Engineers with long term industry experience with VICIdial as a product.

Affordable & Transparent Pricing

Our pricing is easy on pocket with no long term commitments. The transparent pricing structure comes with no hidden costs at all.

Perfect On-boarding & Deployment

Our services are easy on terms and sign-up is a streamed-lined process. Our dedicated team works on the project with full focus on as-required deployment.

Readily Available Support 24x7

Our Support is Available via Live Chat, Skype & Email. We are readily available to assist you for anything from a simple question or for disaster recovery.

Free & updated online Resources

We maintain and update VICIdial tutorials as free resources to learn more about this wonderful product. This is open to anyone for learning related stuffs.

Increase contact ratio of your call center by 10 times, Our predictive dialer solutions are Effective for any lead generation process.

Greet your callers with a welcome audio or build a complex IVR system. This Phone system will always work on cloud on your behalf

Advertise your products to millions out there via recorded message, Connect with interested prospects realtime and close deals

We build Fully Customized complex call queues to meet your business demands. However complex your call routes are, we implement them

Tutorials on VICIdial

  • Monitor your VICIdial Server with ViciNOC

    What is ViciNOC? ViciNOC is a stand-alone companion piece designed to compliment the popular ViciDial Open Source Call Center. The core objective of ViciNOC is to give IT staff the tools they need to properly and proactively manage their ViciDial server and network environment. The software used and its implementation is a best of breed

    May 2, 2017
  • How to login as an agent in an inbound campaign in VICIdial and answer calls

    This tutorial provides step by step methods to login as an agent in an Inbound campaign and manage the incoming calls in VICIdial. In an actual campaign scenario, an agent needs to be fully trained to access their agent UI. They need to have complete information on different parts of their agent UI to get

    July 8, 2017
  • Repair and optimise Database Tables in VICIdial and Goautodial

    It is an ideal practice to repair and optimize your vicidial database every 15 days or so. However, if you get any database crashes, these will be the issues to identify this crash. Session has been disabled Autodial calls not landing to the agents Realtime report not updating properly Agent Error / MySQL could not connect

    July 12, 2017
  • Set Random Caller ID in VICIdial and GoAutodial

    This tutorial explains step by step methods to set random caller IDs on VICidial and GoAutodial. This tutorial is relevant to people using multiple Caller IDs for marketing or re-marketing purposes. Sometimes, the DID provider tends to block a specific DID as it is used to cold call higher number of random numbers due to

    July 9, 2017
  • Configure Dinstar GSM Gateway with Asterisk, VICIdial, Goautodial & FreePBX

    This tutorial explains steps to install and configure Dinstar GSM Gateway in VICIdial, Goautodial, FreePBX and other Asterisk based PBX servers. About Dinstar GSM Gateway: The DINSTAR GSM/CDMA gateway enables providers to directly originate/terminate calls from/to local GSM networks. It is a cost-effective SIP/GSM gateway for SOHO, SMEs and system integrators, and also opens up

    April 28, 2017
  • Fix No Live Call issue in VICIdial and Goautodial

    “No Live call issue” is a situation where the VICIdial server does not seem to dial any outbound number even when the agents are logged in. It might get frustrating for newbies out there. There are a couple of reasons for no live call issue and I will be explaining the possible causes and solution

    July 12, 2017
  • Different Types of Call Center Dialers

    This article gives a glimpse of what a Call Center Dialer is and why it is used in Call Centers, an introduction to various types of Dialers : Manual Dialing, Preview Dialing, Predictive Dialing, Power Dialling and Progressive Dialing including the advantages and dis-advantages of each type. What is a Dialer? Dialer is an application

    April 28, 2017
  • Things to do and create permissions for an admin user after a clean VICIdial Installation

    Assuming you just finished up installing VICIdial, you should have an IP address on which you installed it. The next steps will provide a detailed guide on the very first steps you need to do to finish the initial setup. This will include following events. Changing admin password Creating default Phone registration password Creating default

    July 4, 2018
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