Fully Managed VICIdial SSD Hosting Starting at $35 a Month..

Fully Managed PBX

We offer fully managed VICIdial based contact center deployment for your business fully configured for your specific business call-flows & queues.

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VICIdial SSD Hosting

We offer SSD hosting with pre-installed VICIdial. Backed up with world-class infrastructure, our servers are managed by VICidial professionals.

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24x7 Priority Support

We offer priority support for your VICIdial instance whenever you need it. Our tech guys here will resolve the issues real-time & get your calls ringing.

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Our Cloud Telephony provides a host of services to your business giving the opportunity to automate your telephone applications like the IVR and make it accessible through the cloud. With the amount of independence and ease of accessibility offered by cloud, your telephony system becomes smarter and more intelligent. Our Phone system can accommodate IVRs, Call Broadcasting, complex call queues and loads of other functionalities. Our solutions are based on open source softwares to reduce upfront and ongoing costs.

Why Choose us

No Hassle Fully Managed Services

Our services are fully managed end to end. We don’t outsource the project in any way and take care of them in-house using our own expertise.

Decades of Professional Expertise

Our Team Members are carefully picked from a pool of expert Asterisk Engineers with long term industry experience with VICIdial as a product.

Affordable & Transparent Pricing

Our pricing is easy on pocket with no long term commitments. The transparent pricing structure comes with no hidden costs at all.

Perfect On-boarding & Deployment

Our services are easy on terms and sign-up is a streamed-lined process. Our dedicated team works on the project with full focus on as-required deployment.

Readily Available Support 24x7

Our Support is Available via Live Chat, Skype & Email. We are readily available to assist you for anything from a simple question or for disaster recovery.

Free & updated online Resources

We maintain and update VICIdial tutorials as free resources to learn more about this wonderful product. This is open to anyone for learning related stuffs.

Increase contact ratio of your call center by 10 times, Our predictive dialer solutions are Effective for any lead generation process.

Greet your callers with a welcome audio or build a complex IVR system. This Phone system will always work on cloud on your behalf

Advertise your products to millions out there via recorded message, Connect with interested prospects realtime and close deals

We build Fully Customized complex call queues to meet your business demands. However complex your call routes are, we implement them

Tutorials on VICIdial

  • Download VICIdial Predictive Dialer ISO with Installation Instructions PDF

    This tutorial provides the information on where to download VICIdial Predictive Dialer ISO and Installation Instructions PDF. VICIDIAL is a software suite that is designed to interact with the Asterisk Open-Source PBX Phone system to act as a complete inbound/outbound contact center suite with inbound email support as well. There are currently over 4,000 installations

    May 2, 2017
  • Default admin, root and database passwords of fresh VICIdial

    This articles will educate you about the default admin, root and database passwords of fresh VICIdial instance. The default login/password for the ViciDial Admin web page is 6666/1234. You can log in to admin area from a web browser by pointing to your server IP. The default root login for the machine is ‘vicidial’. However, if

    May 10, 2017
  • Different Types of Call Center Dialers

    This article gives a glimpse of what a Call Center Dialer is and why it is used in Call Centers, an introduction to various types of Dialers : Manual Dialing, Preview Dialing, Predictive Dialing, Power Dialling and Progressive Dialing including the advantages and dis-advantages of each type. What is a Dialer? Dialer is an application

    April 28, 2017
  • Send calls from DID on a Cell Phone number in VICIdial and Goautodial

    This tutorial explains the steps required to send all incoming calls to a DID on a cell phone (Point DID to a cell phone) number for VICIdial and Goautodial. For this tutorial, I will presume that you have successfully added a DID on VICIdial and calls to this DID is hitting the VICIdial server. I

    July 13, 2017
  • Fix No Live Call issue in VICIdial and Goautodial

    “No Live call issue” is a situation where the VICIdial server does not seem to dial any outbound number even when the agents are logged in. It might get frustrating for newbies out there. There are a couple of reasons for no live call issue and I will be explaining the possible causes and solution

    July 12, 2017
  • Transfer or Delete Call recordings from VICIdial and Goautodial

    In this tutorial, I will explain you the steps to manage and delete your voice recordings in VICIdial and Goautodial server. You must check your server disk storage at random times and when they are full, you will need to transfer or delete the recordings for the proper functioning of VICIdial or Goautodial server. Click

    July 15, 2017
  • Extended Guide to Install VICIdial on Virtual Machine (Virtual Box)

    In this tutorial, I will show you the extended steps to install VICIdial on Virtual Box. I am testing on a 64 bit PC with Windows 10. Any other Windows operating system will do if you are able to run Virtual Box on it. I am using the latest version (v5.1.22) of Virtual Box and the

    May 10, 2017
  • How to login as an agent in an inbound campaign in VICIdial and answer calls

    This tutorial provides step by step methods to login as an agent in an Inbound campaign and manage the incoming calls in VICIdial. In an actual campaign scenario, an agent needs to be fully trained to access their agent UI. They need to have complete information on different parts of their agent UI to get

    July 8, 2017
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