IVR System on Cloud..
Virtual receptionist is a cloud based IVR system which routes all the customer calls to the right department. It stays available to your customers 24*7 and hence caters to the needs of the customers even after office hours. Make your business phone system a new breed by taking it on cloud. Attend all the business calls without missing them. Empower agents to create a better customer experience. Manage all your business calls round the clock. Track and record these calls to maintain a superior customer experience and service. Connect with callers anytime and every time they make a call.
Key Features
Increase contact ratio of your call center by 10 times, Our predictive dialer solutions are Effective for any lead generation process.
Greet your callers with a welcome audio or build a complex IVR system. This Phone system will always work on cloud on your behalf
Advertise your products to millions out there via recorded message, Connect with interested prospects realtime and close deals
We build Fully Customized complex call queues to meet your business demands. However complex your call routes are, we implement them
Tutorials on VICIdial
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What is VICidial Predictive Dialer
What is VICIdial: VICIdial is an Open Source project which is also a full fledged software to run any kind of Telephony Campaigns for marketing or general communications. It has disrupted the Telecom Hardware Industries as the same functionalities can be attained from a cheap hardware and a free software. What is VICidial (Technical Answer):
May 8, 2017 -
Download GOautodial 3.3 Predictive Dialer Installable ISO
This tutorial provides the information on where to download GOautodial 3.3 Predictive Dialer Installable ISO. GOautodial is an open source web based call center system based on CentOS. It automatically installs the GOautodial applications (GOadmin, GOreports and GOagent), Vicidial, Mysql, PHP, Asterisk, Limesurvey and other open source software to have a fully functional call center
May 2, 2017 -
Configure Dinstar GSM Gateway with Asterisk, VICIdial, Goautodial & FreePBX
This tutorial explains steps to install and configure Dinstar GSM Gateway in VICIdial, Goautodial, FreePBX and other Asterisk based PBX servers. About Dinstar GSM Gateway: The DINSTAR GSM/CDMA gateway enables providers to directly originate/terminate calls from/to local GSM networks. It is a cost-effective SIP/GSM gateway for SOHO, SMEs and system integrators, and also opens up
April 28, 2017 -
Steps to Reinstall or Upgrade Dahdi Driver to latest Version
Following tutorial explains the steps to install, reinstall or upgrade Dahdi driver to Latest Version. Step 1: Uninstall the old dahdi drivers ssh the server via putty First check the dahdi modules installed by running below command lsmod | grep dahdi you will get the below output Now uninstall all the modules which shown in
April 28, 2017 -
Different Types of Call Center Dialers
This article gives a glimpse of what a Call Center Dialer is and why it is used in Call Centers, an introduction to various types of Dialers : Manual Dialing, Preview Dialing, Predictive Dialing, Power Dialling and Progressive Dialing including the advantages and dis-advantages of each type. What is a Dialer? Dialer is an application
April 28, 2017 -
Configure Synway GSM Gateway SMG4008 with VICIdial, Goautodial & Asterisk
This tutorial explains steps to Install and Configure Synway GSM Gateway SMG4008 with VICIdial, Goautodial & Asterisk. About Synway GSM Gateway : Synway SMG4000 series GSM/CDMA VoIP Gateway is a multi-functional product used to efficiently realize the smooth transition between mobile and VoIP network With push-pull SIM card sockets for easily installing the SIM cards, it
April 28, 2017 -
Download VICIdial Predictive Dialer ISO with Installation Instructions PDF
This tutorial provides the information on where to download VICIdial Predictive Dialer ISO and Installation Instructions PDF. VICIDIAL is a software suite that is designed to interact with the Asterisk Open-Source PBX Phone system to act as a complete inbound/outbound contact center suite with inbound email support as well. There are currently over 4,000 installations
May 2, 2017 -
How to login as an agent in an inbound campaign in VICIdial and answer calls
This tutorial provides step by step methods to login as an agent in an Inbound campaign and manage the incoming calls in VICIdial. In an actual campaign scenario, an agent needs to be fully trained to access their agent UI. They need to have complete information on different parts of their agent UI to get
July 8, 2017
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