IVR System on Cloud..
Virtual receptionist is a cloud based IVR system which routes all the customer calls to the right department. It stays available to your customers 24*7 and hence caters to the needs of the customers even after office hours. Make your business phone system a new breed by taking it on cloud. Attend all the business calls without missing them. Empower agents to create a better customer experience. Manage all your business calls round the clock. Track and record these calls to maintain a superior customer experience and service. Connect with callers anytime and every time they make a call.
Key Features
Increase contact ratio of your call center by 10 times, Our predictive dialer solutions are Effective for any lead generation process.
Greet your callers with a welcome audio or build a complex IVR system. This Phone system will always work on cloud on your behalf
Advertise your products to millions out there via recorded message, Connect with interested prospects realtime and close deals
We build Fully Customized complex call queues to meet your business demands. However complex your call routes are, we implement them
Tutorials on VICIdial
-
Steps to Reinstall or Upgrade Dahdi Driver to latest Version
Following tutorial explains the steps to install, reinstall or upgrade Dahdi driver to Latest Version. Step 1: Uninstall the old dahdi drivers ssh the server via putty First check the dahdi modules installed by running below command lsmod | grep dahdi you will get the below output Now uninstall all the modules which shown in
June 17, 2024 -
Configure Dinstar GSM Gateway with Asterisk, VICIdial, Goautodial & FreePBX
This tutorial explains steps to install and configure Dinstar GSM Gateway in VICIdial, Goautodial, FreePBX and other Asterisk based PBX servers. About Dinstar GSM Gateway: The DINSTAR GSM/CDMA gateway enables providers to directly originate/terminate calls from/to local GSM networks. It is a cost-effective SIP/GSM gateway for SOHO, SMEs and system integrators, and also opens up
June 17, 2024 -
Configure Allo 3rd gen PRI Card in VICIdial, Goautodial and Asterisk
The Following tutorial will help you in configuring the Allo 3rd gen upgradeable PRI card in VICIdial, Goautodial and other Asterisk based PBX. Steps: 1. Uninstalling the existing Dahdi driver 2. Allo card Licensing 3. Installing the Allo patched Dahdi driver 4. configuring the Card 5. dialplan Step 1: Removing the existing Dahdi driver Follow this
June 17, 2024 -
Different Types of Call Center Dialers
This article gives a glimpse of what a Call Center Dialer is and why it is used in Call Centers, an introduction to various types of Dialers : Manual Dialing, Preview Dialing, Predictive Dialing, Power Dialling and Progressive Dialing including the advantages and dis-advantages of each type. What is a Dialer? Dialer is an application
June 17, 2024 -
Transfer or Delete Call recordings from VICIdial and Goautodial
In this tutorial, I will explain you the steps to manage and delete your voice recordings in VICIdial and Goautodial server. You must check your server disk storage at random times and when they are full, you will need to transfer or delete the recordings for the proper functioning of VICIdial or Goautodial server. Click
July 15, 2017 -
Configure Synway GSM Gateway SMG4008 with VICIdial, Goautodial & Asterisk
This tutorial explains steps to Install and Configure Synway GSM Gateway SMG4008 with VICIdial, Goautodial & Asterisk. About Synway GSM Gateway : Synway SMG4000 series GSM/CDMA VoIP Gateway is a multi-functional product used to efficiently realize the smooth transition between mobile and VoIP network With push-pull SIM card sockets for easily installing the SIM cards, it
June 17, 2024 -
Monitor your VICIdial Server with ViciNOC
What is ViciNOC? ViciNOC is a stand-alone companion piece designed to compliment the popular ViciDial Open Source Call Center. The core objective of ViciNOC is to give IT staff the tools they need to properly and proactively manage their ViciDial server and network environment. The software used and its implementation is a best of breed
June 17, 2024 -
Steps to Check Disk storage in VICIdial and Goautodial
It is a good idea to check disk storage in your VICIdial and Goautodial periodically. In case of low storage left, you can have database crashes and several other problems. First you need to login to you SSH and then use these commands to check disk storage in VICIdial. 1. Check File System Disk Space
June 17, 2024
Would you like to speak with me over the phone? Just submit your details and I’ll be in touch shortly. You can directly call or send an email if you would prefer.