In this article, I will explain where and how to download Free VICidial Manual for Managers and Agents.
VICIDIAL is a software suite that is designed to interact with the Asterisk Open-Source PBX Phone system to act as a complete inbound/outbound contact center suite with inbound email support as well. The agent interface is an interactive set of web pages that work through a web browser to give real-time information and functionality with nothing more than an internet browser on the client computer.
The management interface is also web-based and offers the ability to view many real-time and summary reports as well as many detailed campaign and agent options and settings. VICIDIAL can function as an ACD for inbound calls or for Closer calls coming from VICIDIAL outbound fronters and even allows for remote agents logging in from remote locations as well as remote agents that may only have a phone.So far, VICIdial has proven itself to be the best of the best Open Source Predictive Dialer of all times.
VICIdial Manager and Agent Manual: The VICIdial Manual for Agents and Managers is available to download at VICIdial’s official website. The Manual was written by the creators of VICIdial with complete descriptions of all functions that are available to Managers including screenshots of actual VICIDIAL administration screens. There is a complete version and a free version. However, to get the download link of free version of VICIdial Manager Manual and Agent Manual, you will have to go through a small survey on VICIdial Official Website. The link is below. It looks like this..
I highly recommend you all to buy the full version of VICIdial Manager Manual and VICIdial Agent Manual. They are priced at 100$ and 50$ respectively. VICIdial is an amazing piece of technology which comes for free. Buying a copy of VICIdial Manager Manual and VICidial Agent Manual from their official website will fund their project and they will bring additional updates and functionalities on the VICIdial Predictive Dialer. The links to buy VICIdial Manager Manual and VICidial Agent Manual are given below.
William Conley, Mc Florell and other creators of VICIdial have done a tremendously great job. They must be appreciated and funded constantly to run our IP Communications for Free.