IVR System on Cloud..

Virtual receptionist is a cloud based IVR system which routes all the customer calls to the right department. It stays available to your customers 24*7 and hence caters to the needs of the customers even after office hours. Make your business phone system a new breed by taking it on cloud. Attend all the business calls without missing them. Empower agents to create a better customer experience. Manage all your business calls round the clock. Track and record these calls to maintain a superior customer experience and service. Connect with callers anytime and every time they make a call.

Key Features

Cloud EPABX

Make your business communication secure with outstanding business scalability involving no set-up or hardware cost.

Toll-free number

Get your business a brand number. Give your customers a reason to connect with you for superior customer service for free.

Virtual Numbers

Get the forwarding number’s advantage for all your marketing channels. Track the performance and RoI.

Custom IVR

Project yourself as a “Big Brand”. Set an IVR for your business and promote your brand with a professional voice.

Analytical Reports

Extended reporting of your business calls. Analyse the reports to check how effective is your communication.

Increase contact ratio of your call center by 10 times, Our predictive dialer solutions are Effective for any lead generation process.

Greet your callers with a welcome audio or build a complex IVR system. This Phone system will always work on cloud on your behalf

Advertise your products to millions out there via recorded message, Connect with interested prospects realtime and close deals

We build Fully Customized complex call queues to meet your business demands. However complex your call routes are, we implement them

Tutorials on VICIdial

  • What is VICidial Predictive Dialer

    What is VICIdial: VICIdial is an Open Source project which is also a full fledged software to run any kind of Telephony Campaigns for marketing or general communications. It has disrupted the Telecom Hardware Industries as the same functionalities can be attained from a cheap hardware and a free software. What is VICidial (Technical Answer):

    May 8, 2017
  • Extended Guide to Install VICIdial on Virtual Machine (Virtual Box)

    In this tutorial, I will show you the extended steps to install VICIdial on Virtual Box. I am testing on a 64 bit PC with Windows 10. Any other Windows operating system will do if you are able to run Virtual Box on it. I am using the latest version (v5.1.22) of Virtual Box and the

    May 10, 2017
  • Download GOautodial 3.3 Predictive Dialer Installable ISO

    This tutorial provides the information on where to download GOautodial 3.3 Predictive Dialer Installable ISO. GOautodial is an open source web based call center system based on CentOS. It automatically installs the GOautodial applications (GOadmin, GOreports and GOagent), Vicidial, Mysql, PHP, Asterisk, Limesurvey and other open source software to have a fully functional call center

    May 2, 2017
  • Download VICIdial Predictive Dialer ISO with Installation Instructions PDF

    This tutorial provides the information on where to download VICIdial Predictive Dialer ISO and Installation Instructions PDF. VICIDIAL is a software suite that is designed to interact with the Asterisk Open-Source PBX Phone system to act as a complete inbound/outbound contact center suite with inbound email support as well. There are currently over 4,000 installations

    May 2, 2017
  • Repair and optimise Database Tables in VICIdial and Goautodial

    It is an ideal practice to repair and optimize your vicidial database every 15 days or so. However, if you get any database crashes, these will be the issues to identify this crash. Session has been disabled Autodial calls not landing to the agents Realtime report not updating properly Agent Error / MySQL could not connect

    July 12, 2017
  • Steps to Check Disk storage in VICIdial and Goautodial

    It is a good idea to check disk storage in your VICIdial and Goautodial periodically. In case of low storage left, you can have database crashes and several other problems. First you need to login to you SSH and then use these commands to check disk storage in VICIdial. 1. Check File System Disk Space

    July 12, 2017
  • Monitor your VICIdial Server with ViciNOC

    What is ViciNOC? ViciNOC is a stand-alone companion piece designed to compliment the popular ViciDial Open Source Call Center. The core objective of ViciNOC is to give IT staff the tools they need to properly and proactively manage their ViciDial server and network environment. The software used and its implementation is a best of breed

    May 2, 2017
  • Steps to Reinstall or Upgrade Dahdi Driver to latest Version

    Following tutorial explains the steps to install, reinstall or upgrade Dahdi driver to Latest Version. Step 1: Uninstall the old dahdi drivers ssh the server via putty First check the dahdi modules installed by running below command lsmod | grep dahdi you will get the below output Now uninstall all the modules which shown in

    April 28, 2017

Fully Managed VICIdial SSD Hosting Starting at $35 a Month..

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