Our Cloud Telephony provides a host of services to your business giving the opportunity to automate your telephone applications like the IVR and make it accessible through the cloud. With the amount of independence and ease of accessibility offered by cloud, your telephony system becomes smarter and more intelligent. Our Phone system can accommodate IVRs, Call Broadcasting, complex call queues and loads of other functionalities. Our solutions are based on open source softwares to reduce upfront and ongoing costs.
Why Choose us
No Hassle Fully Managed Services
Our services are fully managed end to end. We don’t outsource the project in any way and take care of them in-house using our own expertise.
Decades of Professional Expertise
Our Team Members are carefully picked from a pool of expert Asterisk Engineers with long term industry experience with VICIdial as a product.
Affordable & Transparent Pricing
Our pricing is easy on pocket with no long term commitments. The transparent pricing structure comes with no hidden costs at all.
Perfect On-boarding & Deployment
Our services are easy on terms and sign-up is a streamed-lined process. Our dedicated team works on the project with full focus on as-required deployment.
Readily Available Support 24x7
Our Support is Available via Live Chat, Skype & Email. We are readily available to assist you for anything from a simple question or for disaster recovery.
Free & updated online Resources
We maintain and update VICIdial tutorials as free resources to learn more about this wonderful product. This is open to anyone for learning related stuffs.
Tutorials on VICIdial
What is VICIdial: VICIdial is an Open Source project which is also a full fledged software to run any kind of Telephony Campaigns for marketing or general communications. It has disrupted the Telecom Hardware Industries as the same functionalities can be attained from a cheap hardware and a free software. What is VICidial (Technical Answer):May 8, 2017
“No Live call issue” is a situation where the VICIdial server does not seem to dial any outbound number even when the agents are logged in. It might get frustrating for newbies out there. There are a couple of reasons for no live call issue and I will be explaining the possible causes and solutionJuly 12, 2017
This tutorial explains steps to install and configure Dinstar GSM Gateway in VICIdial, Goautodial, FreePBX and other Asterisk based PBX servers. About Dinstar GSM Gateway: The DINSTAR GSM/CDMA gateway enables providers to directly originate/terminate calls from/to local GSM networks. It is a cost-effective SIP/GSM gateway for SOHO, SMEs and system integrators, and also opens upApril 28, 2017
This article gives a glimpse of what a Call Center Dialer is and why it is used in Call Centers, an introduction to various types of Dialers : Manual Dialing, Preview Dialing, Predictive Dialing, Power Dialling and Progressive Dialing including the advantages and dis-advantages of each type. What is a Dialer? Dialer is an applicationApril 28, 2017
Assuming you just finished up installing VICIdial, you should have an IP address on which you installed it. The next steps will provide a detailed guide on the very first steps you need to do to finish the initial setup. This will include following events. Changing admin password Creating default Phone registration password Creating defaultJuly 4, 2018
This tutorial provides the information on where to download VICIdial Predictive Dialer ISO and Installation Instructions PDF. VICIDIAL is a software suite that is designed to interact with the Asterisk Open-Source PBX Phone system to act as a complete inbound/outbound contact center suite with inbound email support as well. There are currently over 4,000 installationsMay 2, 2017
In this tutorial, I will explain you the steps to manage and delete your voice recordings in VICIdial and Goautodial server. You must check your server disk storage at random times and when they are full, you will need to transfer or delete the recordings for the proper functioning of VICIdial or Goautodial server. ClickJuly 15, 2017
In this tutorial, I will show you the extended steps to install VICIdial on Virtual Box. I am testing on a 64 bit PC with Windows 10. Any other Windows operating system will do if you are able to run Virtual Box on it. I am using the latest version (v5.1.22) of Virtual Box and theMay 10, 2017
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