Thursday, September 21, 2017

Transfer or Delete Call recordings from VICIdial and Goautodial

In this tutorial, I will explain you the steps to manage and delete your voice recordings in VICIdial and Goautodial server. You must check your server disk storage at random times and when they...

Send calls from DID on a Cell Phone number in VICIdial and Goautodial

This tutorial explains the steps required to send all incoming calls to a DID on a cell phone (Point DID to a cell phone) number for VICIdial and Goautodial. For this tutorial, I will...

Steps to Check Disk storage in VICIdial and Goautodial

It is a good idea to check disk storage in your VICIdial and Goautodial periodically. In case of low storage left, you can have database crashes and several other problems. First you need to...

Repair and optimise Database Tables in VICIdial and Goautodial

It is an ideal practice to repair and optimize your vicidial database every 15 days or so. However, if you get any database crashes, these will be the issues to identify this crash. Session has...

Fix No Live Call issue in VICIdial and Goautodial

"No Live call issue" is a situation where the VICIdial server does not seem to dial any outbound number even when the agents are logged in. It might get frustrating for newbies out there....

Set Random Caller ID in VICIdial and GoAutodial

This tutorial explains step by step methods to set random caller IDs on VICidial and GoAutodial. This tutorial is relevant to people using multiple Caller IDs for marketing or re-marketing purposes. Sometimes, the DID...

How to login as an agent in an inbound campaign in VICIdial and answer...

This tutorial provides step by step methods to login as an agent in an Inbound campaign and manage the incoming calls in VICIdial. In an actual campaign scenario, an agent needs to be fully trained...

Configure Outgoing Mail Server for Google Apps in Vtiger CRM 7

This article provides you step by step method to successfully configure outgoing mail server for Google Apps in your Vtiger 7. The general error you will find while adding an outgoing Email Server" is "mail...

Default admin, root and database passwords of fresh VICIdial

This articles will educate you about the default admin, root and database passwords of fresh VICIdial instance. The default login/password for the ViciDial Admin web page is 6666/1234. You can log in to admin area from...

Best SSH utilities to access VICIdial Server via SSH

This tutorials explains different tools and steps to access your VICIdial server via SSH. There are several windows utilities out there that allows you to access your VICidial server via SSH. Here, I will explain the...
I am a Server-side Linux & Web Technologies professional. I dedicate my full time working towards the overall success of my client's Businesses. I help my clients with their business communications, CRM & ERP, Internet Marketing etc. Want to work together: I'd love to hear from you.